Our Warranty Service program, backed by 2-10 Home Buyers Warranty, has been designed to provide you with the highest level of service after you have closed on your new Landmark 24 Home.
If your home is still under construction or has not closed, questions, comments and concerns should be directed to your Customer Care Representative or New Home Specialist.
Information regarding warranty coverage and service requests for your new Landmark 24 Home can be found in your Landmark 24 Homeowners Manual or your 2-10 Home Warranty documents.
The 2-10 Home Maintenance Manual will help you with the basic and regular maintenance that any new home requires. You can download the guide and print out a copy for easy reference. You are also covered by the "2-10 Home Buyers Warranty" explained below.
Your wise decision to purchase a home backed by the 2-10 Home Buyers Warranty Program means you can have confidence in the workmanship, systems, and structural aspects of your new home knowing that these areas are covered under your 2-10 Warranty:
- 1 year warranty coverage on Workmanship
- 2 years warranty coverage on Systems
- 10 years warranty coverage on Structural
The builder's warranty obligations are clearly defined in writing and backed by the warranty insurer arranged by 2-10 Home Buyers Warranty. Your home will be enrolled in the program at the date of closing. You will receive a Certificate of Warranty with your builder's name on it in the mail. The builder provides the warranty and 2-10 HBW arranges the insurance backing for the builder's warranty.
1. Register Your Warranty
Your first step is to register your 2-10 Home Buyers Warranty online to make any future warranty claims easy to initiate and easy to check on the status of any claim.
2. Know the Basic Guidelines to Protect and Maintain Your New Home
There are some basic guidelines you must follow to protect and maintain your home and its warranty. Find out what those basic guidelines include.
3. Request Warranty Service by using the Warranty Service Request Form
To initiate a service request with Landmark 24 Homes, you can fill out and submit your online service request on this page. A representative from 2-10 Home Buyers Warranty will contact you as soon as possible.