A new home is a major investment and needs ongoing attention and care. Your new home will require regular maintenance to keep it operating at an optimum level and to protect you against having to request unnecessary warranty service.
The 2-10 Home Maintenance Manual will help you with the basic and regular maintenance that any new home requires. You can download the guide and print out a copy for easy reference. You are also covered by the "2-10 Home Buyers Warranty" explained below.
Few things can add as much value to your home as your lawn and landscaping, often known as curb appeal. A beautiful lawn with well-trimmed shrubs and flowers sends the message to all who pass by that this home is well-cared for and a good investment. Not only does it reflect on you but on the community as a whole. That will do more to increase the value of your home than any other thing you can do.
Your wise decision to purchase a home backed by the 2-10 Home Buyers Warranty Program means you can have confidence in the workmanship, systems, and structural aspects of your new home knowing that these areas are covered under your 2-10 Warranty:
- 1 year warranty coverage on Workmanship
- 2 years warranty coverage on Systems
- 10 years warranty coverage on Structural
The builder's warranty obligations are clearly defined in writing and backed by the warranty insurer arranged by 2-10 Home Buyers Warranty. Your home will be enrolled in the program at the date of closing. You will receive a Certificate of Warranty with your builder's name on it in the mail. The builder provides the warranty and 2-10 HBW arranges the insurance backing for the builder's warranty.
Our Warranty Service program, backed by 2-10 Home Buyers Warranty, has been designed to provide you with the highest level of service after you have closed on your new Landmark 24 Home.
If your home is still under construction or has not closed, questions, comments and concerns should be directed to your Customer Care Representative or New Home Specialist.
Information regarding warranty coverage and service requests for your new Landmark 24 Home can be found in your Landmark 24 Homeowners Manual or your 2-10 Home Warranty documents.
1. Register Your Warranty
Your first step is to register your 2-10 Home Buyers Warranty online to make any future warranty claims easy to initiate and easy to check on the status of any claim.
2. Know the Basic Guidelines to Protect and Maintain Your New Home
There are some basic guidelines you must follow to protect and maintain your home and its warranty. Find out what those basic guidelines include.
3. Request Warranty Service by using the Warranty Service Request Form
To initiate a service request with Landmark 24 Homes, you can fill out and submit your online service request on this page. A representative from 2-10 Home Buyers Warranty will contact you as soon as possible.
For ALL Warranty Status Updates, call 800-811-8787 (Mon - Fri | 8:00 am - 5:00 pm) For Emergencies, call 912-663-4423
Below are important steps to ensure timely care; that will help you receive the most benefits from living in your new home:
As homeowners you are responsible for maintaining all of your lot, including areas within the right-of-ways behind the curb of the street and sidewalk area, drainage easements, and any other easement areas on your property. When you make the effort to keep your yard looking good, it pays off for everyone in the community. Remember, as per the Rules and Regulations, each homeowner shall use his or her best efforts to keep and maintain attractive, healthy, live and growing conditions, any and all grass, shrubs, trees etc.