CUSTOMER CARE

 

From start to finish, we're committed to helping you own the home of your dreams.

 

At Landmark 24 Homes, we pride ourselves on providing a complete customer care experience from start to finish when building your new home.


 

How does the Landmark 24 home buying process work?

 

STEP 1: CHOOSING YOUR NEW HOME

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First, you'll meet with one of our dedicated Online New Home Specialists, or any of our NEW HOME SPECIALISTS.

Our New Home Specialists staff each of our Information Centers and Model Homes. They're handpicked because of their knowledge, skills, and commitment to helping everyone realize the dream of home ownership. New Home Specialists are available to help you 7 days a week. CONTACT US TODAY!

Next, you'll choose a LANDMARK 24 COMMUNITY that fits your lifestyle. Each community offers a unique location with wonderful amenities and great neighbors. You can browse our website to tour our communities virtually, or you can visit them personally to see which one is the best fit for how you live, work, and play.

Next, we'll help you determine your financing needs. Our mortgage partner, ALLIANCE MORTGAGE SERVICES, is ready to help you create a favorable mortgage package customized to your budget.

Finally, you'll choose a LANDMARK 24 HOME PLAN that's perfect for you and your family. We have several collections of modern floor plans designed around how families live today. Our plans range from one and two level single family homes to affordable townhomes, all with Landmark 24 Homes' guarantee of quality.

 


 

undefined STEP 2: CUSTOMER CARE

Now that you've chosen your perfect home, our Customer Care Coordinator will be in contact with you to guide you through every step of the construction process, from slab to final inspection and everything in between.

Next, our Design Gallery Coordinator at the Landmark 24 Design Gallery will help you choose from our interior design selections, like cabinet and counter colors, carpeting and flooring types, light fixtures, and more. Click the link to learn more about the LANDMARK 24 DESIGN GALLERY.

Once your new home is completed, the Closing Coordinator will work with you to help ensure that everything is in order and that the closing process runs smoothly. Don’t forget to grab the keys to your new home!

 


 

STEP 3: WARRANTY

undefinedAfter you've moved into your new home, our Warranty Specialist will be available to answer any questions you have and resolve any minor issues typically found in a new home. Your new home is backed by the 2-10 Home Buyers Warranty program. Click the link to learn more about our WARRANTY PROGRAM. undefined